Interactive Category Example: assess the evidence requirements for multi-source event correlation. No topic-specific recovery is simulated.
Fynite AI ServiceOps · Product module
Observability & Event Intelligence
Connect logs, metrics, traces and changes into service context.
Interactive Demo · enterprise capability, interface and deployment scope require validation.
Operational problem
Checkout service degraded. Payments cannot be assumed successful.
Investigate checkout errors after a configuration deployment, restore a scoped setting and verify dependent services.
Capabilities to evaluate
- Compare metrics, traces, logs and change events
- Group signals by affected service dependency
- Inspect signal-to-incident evidence without granting write access
Relevant agents and technical workflow
Observability Intelligence Agent · Major Incident Coordinator
- 01Correlate alert and incident
- 02Inspect connection timeout logs
- 03Compare configuration revisions
- 04Review dependent service health
Observability reuses checkout source evidence to inspect signals and dependencies before opening the governed incident flow. Approval: IT Operations Manager / L3 / Site Reliability Engineer. Outcome: Verified Resolution, after api health responds 200; error rate below 1%; p95 latency below 300 ms; inventory dependency remains healthy.
Working exploration
Checkout signal and dependency workspace
Investigate checkout errors after a configuration deployment, restore a scoped setting and verify dependent services.
Checkout observability workspace
Synthetic signals converge on checkout and its database pool. Reading evidence does not grant remediation authority.
Checkout · p95 latency2,400 ms
09:38Simulated time · 09:46
Client
Checkout API
DB pool
Inventory · healthy
LOG-042 · Application logs
Connection acquisition timeout on checkout-api; no payment payloads included.
MET-019 · Sample telemetry
Active DB connections 100/100; error rate 12.4%, p95 latency 2,400 ms.
CHG-208 · Configuration history
Pool maximum changed from 200 to 100 at 09:38; prior healthy setting recorded.
TRACE-081 · Sample traces
Checkout waits on database acquisition; inventory remains healthy.
Guided demonstrations
Related ITSM use cases
Interactive Category Example: assess the evidence requirements for service health monitoring. No topic-specific recovery is simulated.
Interactive Category Example: assess the evidence requirements for log anomaly investigation. No topic-specific recovery is simulated.
Interactive Category Example: assess the evidence requirements for distributed trace analysis. No topic-specific recovery is simulated.
Interactive Category Example: assess the evidence requirements for dependency and topology correlation. No topic-specific recovery is simulated.
Interactive Category Example: assess the evidence requirements for telemetry-to-change correlation. No topic-specific recovery is simulated.
Integration scope to evaluate
Validate exact interfaces, identity, permissions and product versions. These relationships are evaluation topics, not verified connector capabilities.
Related product modules
Deployment path
Validate before you automate.
Agree the service problem and baseline; validate integrations and access; configure policies; test in a scoped pilot; measure verified outcomes; then approve rollout.
Reasoning & orchestration
READS
Correlated source evidence and configured policies
PERMITTED SCOPE
Investigate, recommend, assess risk, route approval and verify
Governance spans every layer: scoped identity, data boundaries, policy, approval, execution evidence and verification.
Architecture for evaluation. Connectors, execution gateways, credential controls and deployment capabilities require technical validation.