Home Product Fynite AI ServiceOps · Platform overview
IT service management beyond the ticket. Connect operational signals, service context and specialized agents through evidence-led investigation, governed action and verified outcomes.
Interactive Demo · enterprise capability, interface and deployment scope require validation.
Explore Interactive Demo INTERACTIVE DEMO · SYNTHETIC DATA
AI Incident Resolution Correlate events, investigate evidence and verify a scoped response.
Correlate timeout logs with connection saturation Compare the changed pool limit with its approved prior value Verify checkout recovery and dependent inventory healthINTERACTIVE DEMO · SYNTHETIC DATA
Observability & Event Intelligence Connect logs, metrics, traces and changes into service context.
Compare metrics, traces, logs and change events Group signals by affected service dependency Inspect signal-to-incident evidence without granting write accessINTERACTIVE DEMO · SYNTHETIC DATA
L1/L2 Service Desk Automation Support identity recovery and evidence-led endpoint diagnosis.
Verify sample identity before recovery assistance Retrieve approved knowledge without revealing credentials Compare endpoint and gateway evidence before technical escalationINTERACTIVE DEMO · SYNTHETIC DATA
L3 Autonomous Remediation Inspect approved runbooks, execution identities and recovery checks.
Inspect service journals and known-good configuration Run only approved restore and restart steps Require health readback; roll back or escalate failed recoveryINTERACTIVE DEMO · SYNTHETIC DATA
AI Voice Help Desk Explore scripted support calls and accountable service outcomes.
Choose a caller intent in a scripted conversation Verify sample identity before guided support Link a ticket to its summary or transfer outage review to a humanINTERACTIVE DEMO · SYNTHETIC DATA
Change Risk Intelligence Assess dependencies, operational windows, tests and rollback.
Recalculate risk from criticality and deployment window Block plans missing rollback or required test coverage Read back the approved change record without deploying infrastructureINTERACTIVE DEMO · SYNTHETIC DATA
IT Cost Intelligence Investigate spend variance and evaluate right-sizing assumptions.
Compare billing periods and resource utilization Adjust projected right-sizing assumptions Record an owner-reviewed plan, not realized savingsINTERACTIVE DEMO · SYNTHETIC DATA
Smart Asset Management & CMDB Compare source records and reconcile supported matches.
Compare CMDB and discovery by stable serial Accept source-supported ownership rather than hostname guesses Verify a scoped owner update with relationships unchangedINTERACTIVE DEMO · SYNTHETIC DATA
Vendor Risk & Service Intelligence Review SLA evidence and service dependency risk.
Compare SLA obligations and recorded response breaches Weight critical dependencies against service performance Create an evidence-linked vendor review without changing contractsINTERACTIVE DEMO · SYNTHETIC DATA
Cyber & Network Risk Automation Assess constrained access requests and policy exceptions.
Assess zones, protocol, port, expiry and sensitivity Block public exposure, excessive duration and policy conflicts Record a restrictive sample request without opening a real firewall ruleINTERACTIVE DEMO · SYNTHETIC DATA
Agent Studio & Workflow Automation Customize ITSM investigation, approval and verification steps.
Configure a structured trigger and sample connector Test approval thresholds against a high-impact sample Save structured choices locally without deploying an agentINTERACTIVE DEMO · SYNTHETIC DATA
Reporting & Analytics Inspect consistent sample operational metrics and reports.
Filter sample period, service, severity, mode and department Inspect volumes from one documented synthetic baseline Download the filtered sample report and recorded verified-case countDeployment path
Validate before you automate. Agree the service problem and baseline; validate integrations and access; configure policies; test in a scoped pilot; measure verified outcomes; then approve rollout.
Experience IT self-service portal · Service desk workspace · Teams / Slack · Voice help desk · Command Center Intelligent ITSM Incidents · Requests · Problems · Changes · CMDB · Assets · SLAs · Vendors Reasoning & orchestration Correlation · AI triage · Investigation · Specialist agents · Risk · Approval · Verification Enterprise execution Approved APIs · Automation runners · Scoped gateways · Identity · Cloud APIs · ITSM updates Data & observability Logs · Metrics · Traces · Events · Tickets · Assets · Changes · Knowledge Reasoning & orchestration READS
Correlated source evidence and configured policies
PERMITTED SCOPE
Investigate, recommend, assess risk, route approval and verify
Governance spans every layer: scoped identity, data boundaries, policy, approval, execution evidence and verification.
Architecture for evaluation. Connectors, execution gateways, credential controls and deployment capabilities require technical validation.