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Fynite

Fynite AI ServiceOps · Platform overview

IT service management beyond the ticket.

Connect operational signals, service context and specialized agents through evidence-led investigation, governed action and verified outcomes.

Interactive Demo · enterprise capability, interface and deployment scope require validation.

Explore Interactive Demo

INTERACTIVE DEMO · SYNTHETIC DATA

AI Incident Resolution

Correlate events, investigate evidence and verify a scoped response.

  • Correlate timeout logs with connection saturation
  • Compare the changed pool limit with its approved prior value
  • Verify checkout recovery and dependent inventory health

INTERACTIVE DEMO · SYNTHETIC DATA

Observability & Event Intelligence

Connect logs, metrics, traces and changes into service context.

  • Compare metrics, traces, logs and change events
  • Group signals by affected service dependency
  • Inspect signal-to-incident evidence without granting write access

INTERACTIVE DEMO · SYNTHETIC DATA

L1/L2 Service Desk Automation

Support identity recovery and evidence-led endpoint diagnosis.

  • Verify sample identity before recovery assistance
  • Retrieve approved knowledge without revealing credentials
  • Compare endpoint and gateway evidence before technical escalation

INTERACTIVE DEMO · SYNTHETIC DATA

L3 Autonomous Remediation

Inspect approved runbooks, execution identities and recovery checks.

  • Inspect service journals and known-good configuration
  • Run only approved restore and restart steps
  • Require health readback; roll back or escalate failed recovery

INTERACTIVE DEMO · SYNTHETIC DATA

AI Voice Help Desk

Explore scripted support calls and accountable service outcomes.

  • Choose a caller intent in a scripted conversation
  • Verify sample identity before guided support
  • Link a ticket to its summary or transfer outage review to a human

INTERACTIVE DEMO · SYNTHETIC DATA

Change Risk Intelligence

Assess dependencies, operational windows, tests and rollback.

  • Recalculate risk from criticality and deployment window
  • Block plans missing rollback or required test coverage
  • Read back the approved change record without deploying infrastructure

INTERACTIVE DEMO · SYNTHETIC DATA

IT Cost Intelligence

Investigate spend variance and evaluate right-sizing assumptions.

  • Compare billing periods and resource utilization
  • Adjust projected right-sizing assumptions
  • Record an owner-reviewed plan, not realized savings

INTERACTIVE DEMO · SYNTHETIC DATA

Smart Asset Management & CMDB

Compare source records and reconcile supported matches.

  • Compare CMDB and discovery by stable serial
  • Accept source-supported ownership rather than hostname guesses
  • Verify a scoped owner update with relationships unchanged

INTERACTIVE DEMO · SYNTHETIC DATA

Vendor Risk & Service Intelligence

Review SLA evidence and service dependency risk.

  • Compare SLA obligations and recorded response breaches
  • Weight critical dependencies against service performance
  • Create an evidence-linked vendor review without changing contracts

INTERACTIVE DEMO · SYNTHETIC DATA

Cyber & Network Risk Automation

Assess constrained access requests and policy exceptions.

  • Assess zones, protocol, port, expiry and sensitivity
  • Block public exposure, excessive duration and policy conflicts
  • Record a restrictive sample request without opening a real firewall rule

INTERACTIVE DEMO · SYNTHETIC DATA

Agent Studio & Workflow Automation

Customize ITSM investigation, approval and verification steps.

  • Configure a structured trigger and sample connector
  • Test approval thresholds against a high-impact sample
  • Save structured choices locally without deploying an agent

INTERACTIVE DEMO · SYNTHETIC DATA

Reporting & Analytics

Inspect consistent sample operational metrics and reports.

  • Filter sample period, service, severity, mode and department
  • Inspect volumes from one documented synthetic baseline
  • Download the filtered sample report and recorded verified-case count

Deployment path

Validate before you automate.

Agree the service problem and baseline; validate integrations and access; configure policies; test in a scoped pilot; measure verified outcomes; then approve rollout.

Reasoning & orchestration

READS

Correlated source evidence and configured policies

PERMITTED SCOPE

Investigate, recommend, assess risk, route approval and verify

Governance spans every layer: scoped identity, data boundaries, policy, approval, execution evidence and verification.

Architecture for evaluation. Connectors, execution gateways, credential controls and deployment capabilities require technical validation.