Fynite Resolve | AI-Powered Operational Resolution
Resolve the Work That Gets Stuck Between Systems.
Fynite helps enterprises identify recurring operational problems, investigate the evidence, coordinate approved actions across existing systems, and verify the results.
Start with one workflow. Expand with proven, reusable solutions.
Discover Problems. Diagnose Causes. Resolve Intelligently. Verify Outcomes.
Designed to work with your existing enterprise systems—not replace them. Integration and deployment scope is verified for each environment. Fynite Resolve is a proposed product name.
Resolution Workbench
Interactive demonstration — illustrative sample dataResolution Queue
INC-4471 · IT Incident Resolution pattern · Detected Today, 08:42 · Owner: SRE On-call
Recurring checkout API latency incident
- Detected
- Investigating
- Proposed
- Awaiting Approval
- Executing
- Verifying
- Resolved
- Source signal
- Priority-2 alert from observability, correlated with 3 open incidents
- Business impact
- Checkout errors during peak hours; ~40 engineer-hours per month on manual investigation
- Frequency
- 5th occurrence in 30 days
- Baseline
- MTTR 6.2 h for this incident class
Affected systems: ITSM · Observability · CMDB
Evidence collected (4)
- SignalLatency alert: p95 latency 2.8 s vs 0.6 s threshold on checkout-api
- RecordChange record: Connection-pool setting changed 2 days before first occurrence
- DocumentRunbook: Approved runbook RB-112: pool reset and config rollback
- Policy checkChange policy: Production rollback requires service-owner approval
AI-assisted diagnosis · High confidence
Pattern consistent with connection-pool exhaustion after the recent configuration change. Presented as a hypothesis for engineer review.
Limitations: Telemetry sampled at 1-minute intervals; downstream database metrics not connected in this example.
Recommended intervention: Roll back connection-pool configuration using approved runbook RB-112
Alternatives considered: Scale application instances temporarily; Route to database team for investigation
Action & Verification
Approval checkpoint
Approver: Service Owner — Payments
Permission: Scoped change-execution identity, checkout-api only
Execution steps
- 1Create linked change record
- 2Execute rollback via approved runbook
- 3Monitor latency for 30 minutes
- 4Close incident with evidence
Verification criteria
p95 latency below 0.6 s for 30 minutes and no repeat alert in 7 days
A case is resolved only after these criteria are met — not when an action runs.
Every input, decision and action is written to the audit trail.
Simulation only. No demonstration action connects to or changes any enterprise system.
The operational resolution gap
Your Systems Run the Business. Work Still Gets Stuck Between Them.
Exceptions, incidents and blocked requests cross applications and teams. Each system works as designed, yet the problem waits for someone to gather context, decide and act.
Problems Recur Unseen
The same exceptions and incidents return, buried in queues, transactions and event histories.
Investigation Is Manual
People collect evidence across systems before anyone can decide what to do.
Results Go Unverified
Actions are taken, but few teams confirm the original problem was actually resolved.
How Resolve works
Discover. Diagnose. Resolve. Verify.
Opportunity Intelligence is the first stage of every resolution—not a separate product.
- 01
Discover
Agents analyze authorized operational data, events, queues and performance signals to identify recurring problems.
- 02
Diagnose
Collect relevant evidence and investigate the operational context, with confidence and limitations stated.
- 03
Resolve
Coordinate a permitted intervention through existing systems, configured automation, AI agents and human approval where required.
- 04
Verify
Evaluate the result against defined completion criteria and business KPIs before a case is closed.
Improve: where supported, recurrence is monitored and new patterns feed back into discovery.
Opportunity Intelligence
Finds patterns across cases
Resolution Workbench
Manages each individual case
Verified Outcomes
Establishes whether actions worked
Resolution Packs
One Resolution Engine. Repeatable Solutions Across Your Business.
Different operational problems. A consistent method for investigation, governed action, and verification.
IT Operations
IT Incident Resolution
Recurring infrastructure incidents, escalations, and manual investigation.
Resolution journey · shared lifecycle
- 1. Receive incident
- 2. Gather context
- 3. Investigate
- 4. Evaluate remediation
- 5. Obtain approval where needed
- 6. Execute
- 7. Verify recovery
Input signals
- Alerts
- Incidents
- Telemetry
- Asset and configuration data
Systems involved
- ITSM
- Observability
- CMDB
- Collaboration
Pack-specific rules
- Approved runbooks only
- Production changes require service-owner approval
- Recovery measured against alert thresholds
What must be configured
- Alert sources and severities
- Runbook library
- Service ownership
- Change-approval thresholds
What success looks like
- Mean time to resolution
- Investigation effort
- Manual touches
- Recurrence rate
- Approved remediation rate
Human approvals
Remediation above the configured risk level waits for the service owner.
Verified deployment metrics will appear here once measured across independent customers. Example cases on this site are illustrative.
Repeatable by design
Built Once. Configured for the Workflow. Reused Across Teams.
IT, finance and procurement cases run on the same resolution foundation. What changes is the configuration.
IT Operations
Workflow configuration
- Source systems
- ITSM · Observability
- Allowed action
- Runbook rollback
Finance
Workflow configuration
- Source systems
- ERP · Approvals
- Allowed action
- Payment hold
Procurement
Workflow configuration
- Source systems
- Procurement · ERP
- Allowed action
- Document request
Configured per workflow
Shared resolution foundation · FyniteOS™
Integration effort is not identical across environments. Repeatability depends on connector availability, customer-specific configuration, policies and data quality.
Your systems stay
Keep Your Technology. Resolve Work Across It.
Existing systems remain authoritative. Where supported, an intervention can use a Fynite agent, existing automation, configured APIs or a human task—under scoped permissions and approvals.
Existing Systems
Systems of record remain authoritative
Opportunity Intelligence
Where Fynite adds understanding
FyniteOS Execution
Where Fynite coordinates action
Business Outcomes
What is measured
Supported integrations, actions and deployment options are confirmed for each environment.
Operational results
Model the Economics of Resolved Cases.
Potential value is modeled with your assumptions. Verified business impact is recorded only from measured case data.
Potential value — modeled
- Current handling effort
- 10,000 h / yr
- Eligible case volume
- 14,400 / yr
- Estimated net effort reduction
- 1,920 h / yr
- Potential annual productivity value
- $124,800
- Modeled operating cost per eligible case
- $4.17
- Modeled net annual benefit
- $64,800
- Estimated payback
- 7.4 months
Verified business impact
Recorded only from measured before-and-after case data over comparable observation periods.
Assumptions: time saved = eligible cases × success rate × minutes × reduction, minus approval effort. Productivity value is not cash savings unless capacity is redeployed or costs are removed.
1. Baseline
Agree the KPI, data source and measurement period before any change.
2. Estimate
Model expected value with visible assumptions — labelled as an estimate.
3. Observe
Measure the same KPI after the intervention over a comparable period.
4. Verify
Owner reviews the difference and records a verified outcome, or not.
How repeatability will be measured
These measures will be published only once validated across independent deployments. No figures are shown until then.
- Independent customer deployments
- Average implementation effort
- Shared vs custom components
- Cases processed
- Verified resolution rate
- Human escalation rate
- Cost per verified resolution
- Measured operational improvement
- Customer expansion and renewal
FyniteOS™ foundation
FyniteOS Powers the Reasoning, Orchestration and Execution.
The same technology is available to teams that want to build custom applications and agents—without making FyniteOS the exclusive platform for the enterprise.
Reasoning Agents
Investigate context and propose actions with evidence.
Workflow Orchestration
Coordinate steps across systems and people.
Enterprise Integrations
Supported connections, confirmed per environment.
Governance
Policies, scoped permissions, approvals and audit history.
Application Generation
Build custom operational applications when needed.
Execution Monitoring
Track each action and its result.
Start With One Problem.
Bring one recurring operational problem. We review system access, scope and success criteria, evaluate the relevant resolution pattern, and agree how the result will be measured. No enterprise-wide standardization required.