Enhancing patient care, expanding access, and strengthening security are achievable through a robust digital foundation. Implementing electronic health records (EHRs) and telemedicine can improve care quality and accessibility. A strong digital core is essential for healthcare organizations to effectively leverage technology and data.

Physician burnout costs the U.S. healthcare system approximately $4.6 billion annually, primarily due to turnover and reduced clinical hours. Implementing advanced technologies, such as electronic health records (EHRs) and telemedicine, can alleviate administrative burdens, enhance patient access, and improve care quality. Redesigning care models to integrate these tools is essential to meet growing healthcare demands.

A survey by Accenture found that 30% of patients selected a new provider in 2021, up from 26% in 2017. Additionally, 25% switched providers in 2021 due to dissatisfaction with their care, an increase from 18% in 2017. To retain patients, healthcare providers should focus on enhancing engagement and delivering personalized, relevant experiences.

Health insurers are navigating significant industry shifts, including mega-mergers, digital disruption, and emerging competitors. To remain competitive, they should leverage advanced technologies to accelerate transformation, attract and retain talent, redefine work processes, and foster innovation. Embracing digital tools can enhance operational efficiency and improve member experiences.